There are a number of practical ways convenience stores can be adapted to be open and welcoming to all customers. Make sure you remember to communicate the measures you have in-store to customers via social media and any other marketing. Our social media guides are available here.
Customers with complex disabilities
Some customers may have complex disabilities, which tends to mean having two or more of: hearing loss, vision loss, learning disabilities and autism. Recent research by Sense estimates there are 1.6 million people in the UK with complex disabilities (2022). For more information, click here.
